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Try it with a sample practiceTalk to Sina

If it doesn’t need your license, Eureka will do it.

Calls, texts, prior auths, claims, and the orders from your signed note, done inside the systems you already use. Start with one job.

Talk to SinaTry it with a sample practice

Opening a practice or leaving your EHR? Eureka runs the whole practice, EHR included.

Pick the first job to hand off

The jobs are the same in psychiatry, primary care, urology, and the rest of outpatient medicine. Dental offices hand off recalls, insurance breakdowns, and claims with the X‑rays attached.

Eureka answers every call and text on the number you have now, for the hours you pick.

Talk to Sina about this job

“I’ve already had a number of patients schedule on their own, and that’s been great.”

Dr. Jack Gillean, Innerspace Psychiatry, on patients booking onlineRead his story

A week at a practice on Eureka

  1. An empty front desk before opening: the desk phone rings with one line lit, the schedule on the monitor shows one visit moved to a later slot, coffee steams by the keyboard, and a coat hangs on the empty chair.
    Tuesday, 7:52 a.m.Nobody’s at the desk yet. The phone is answered, and Dana’s visit is moved.
  2. A billing manager, seen from behind, reads an insurer's letter he just opened while his monitor already shows every step of the claim ticked. Tape from a printing calculator spills off the desk and coils on the floor.
    Tuesday, 10:40 a.m.The insurer’s letter arrives. The claim is already paid.
  3. A doctor's office a minute after a visit: the guest chair still faces the desk with a paper cup in front of it, the laptop note ends in four ticked lines, and the fax machine sits idle with an empty tray as the doctor walks out the door.
    Tuesday, 3:10 p.m.Dr. Alvarez’s visit just ended. The orders are already out.
  4. Seen from above at a kitchen counter, two hands photograph a new insurance card with a phone as a text bubble arrives on the screen. The mail, the keys and a finished dinner plate are pushed aside.
    Tuesday, 6:42 p.m.Sofia sends her new card. Her copay is texted right back.
  5. A treatment room ten minutes before a first session: an empty recliner with a folded blanket, the wall clock at ten to nine, and a nurse untangling the hose of a wall-mounted blood pressure dial.
    Friday, 8:50 a.m.Daniel starts Spravato at 9. It was approved Tuesday.
  6. On a sunny kitchen counter, a hand taps send on a reply to a patient next to a mug of coffee, while a kid in soccer socks and cleats waits with a ball at the open back door.
    Saturday, 9:10 a.m.One question needs the doctor. The reply is already drafted.

Eureka works like a very fast member of your staff

It’s an AI agent with a staff login, the same access your front desk has. Your EHR vendor doesn’t build or change anything.

Eureka uses a staff login the same way in Charm, athenahealth, eClinicalWorks, Tebra, Dentrix, TherapyNotes, CoverMyMeds, Availity, RingCentral, and Weave.

You pay per prior auth approved, claim paid, or visit booked

Before we start, we agree in writing on what counts as done and what each result costs. If a prior auth is denied or a claim never gets paid, that result costs you nothing.

Tell us your visits a month, your clinicians, and what you pay now for front desk, billing, and software. Sina will email you a one-page before-and-after with the price of every result.

Check every job you’d hand off

Under each job is the result you pay for. Check one to see what Eureka does.

Before the visit

Visits and after

Getting paid

Running the practice

None picked yet

Talk to Sina

A couple of months in, I was a glorified secretary in my own company.

An empty front desk: the phone's handset lies off the hook on a legal pad of crossed-out numbers, the hold light is blinking, and a headset and a calendar page filled in by hand lie beside it.

We started a thyroid clinic, the one I’d wanted as a thyroid patient myself. I spent my days on the phone with insurance companies and manning the calendars. No software we could buy would make those calls, so we built our own, ran the clinic on it, and turned it into Eureka.

Sina Hartung, co-founder

Your practice gets a group chat with our team, and both of us are in it. Text it when something breaks, whether it’s a missing fax or your email’s DNS.

How we started Eureka

  • Sina HartungCo-founder

  • Zain MemonCo-founder

Run the whole practice on Eureka

New practices, and practices leaving their EHR anyway, can run all of it on Eureka, EHR included. If you ever leave Eureka, your patients and records go with you.

A newly rented office weeks before opening: armchairs still in plastic wrap, diplomas leaning against the wall with their backs out, someone on a step stool hanging the first frame, a router blinking on the bare carpet, and a laptop on a folding table with every item on its checklist ticked.

Opening a practice

We build your website and set up phones, e-prescribing, intake, and payments before your first patient.

See the setup checklist
A practice manager's desk with two monitors: the old one shows a cramped, dated software screen with the vendor's farewell letter taped to its edge, one line highlighted, while a hand runs a pen down a fully ticked list on the new one.

Switching EHRs

Eureka copies every chart while your old EHR stays live. You pick the switch date.

See how charts move

“By far the least stressful transition that I’ve had between records.”

“Previously when I would switch EMRs, I would need an extra 30 minutes for the visit. It hasn’t taken me any more time.”

Dr. Jack Gillean, Innerspace PsychiatryDr. Gillean moved his charts from WRS and his website from Wix to Eureka, and kept seeing patients through the move.Read his story

Questions practices ask Sina

Is Eureka an EHR?
It includes one, but the EHR is the most boring part. Eureka answers phones and messages, files prior auths, checks insurance, works claims, and sends orders, inside your EHR or ours. Ours comes with a scribe, labs, and e-prescribing, controlled substances included. It’s built for medical practices; dental offices keep Dentrix, Eaglesoft, or Open Dental.
Does it work with the systems we already have?
If your staff can log in to it, Eureka can work in it, including Charm, Tebra, athenahealth, eClinicalWorks, TherapyNotes, Dentrix, Eaglesoft, Open Dental, NexHealth, CoverMyMeds, Availity, RingCentral, Weave, Spruce, Phreesia, Hint, and Google Calendar. If your software runs on a computer in your office, Eureka uses the same remote access your IT already does. You give it a staff login, and your vendor doesn’t need to build anything.
Do you work with dental offices?
Yes. Eureka takes recalls, unscheduled treatment, insurance breakdowns with the annual max and frequency limits, pre-determinations, and claims with the X-rays and narrative attached, and posts every payment to the patient’s ledger in Dentrix, Eaglesoft, or Open Dental.
How does pricing work?
You pay per result we agree on before we start, like a prior auth approved, a claim paid, or a visit booked, and nothing for a result that doesn’t happen. Your proposal lists each result and its price.
What happens to my cost when I add clinicians or locations?
There’s no per-clinician fee; your bill grows only with the work Eureka does. A new NP’s visits add results at the same prices, and nothing comes out of the split you set with them. One queue covers every office, with the same booking rules in each, so a new clinician doesn’t need their own front desk or biller.
How do you handle our patient data?
We sign a BAA with every practice before Eureka opens a chart. It works through a staff login you create, with the access you choose, and you can turn it off at any time. Patient data is never sold.
What do you need from my team, and how fast does it start?
A staff login and your rules: who sees which patients, how long each visit runs, what goes to a person. Tell us on one call or send them in writing, and change them any time. Whoever does the job today, even if that’s you, checks the first ones. Eureka usually starts on the first job within two weeks of that call.
Can we try one job before we commit, and is there a contract?
Pick one job and the number you want moved, like days from intake to an approved prior auth. Eureka runs it beside your team for 30 days, then you look at the number and decide whether to keep going. Your proposal sets the term and any minimum on its first page.
Do you do insurance billing, and under whose contracts?
Yes: eligibility, claims, denials and appeals, payment posting, and patient balances, under your own NPI and payer contracts. If you aren’t enrolled with a payer yet, we file the enrollment and chase it; payers take two to six months.
Where does Eureka stop and I start?
Before the visit, Eureka collects the intake forms and screeners, scores them, and puts them in the chart with a list of things to ask. Clinical replies, prescriptions, and orders wait for your approval, and an urgent message or screener is flagged for you the moment it comes in.
What about Spravato, ketamine, and TMS days?
Your nurses and techs do the hands-on care. Eureka does the desk work around it: prior auths, REMS paperwork, chair schedules with staggered starts so one nurse covers several patients, the monitoring forms, and the claims, including buy‑and‑bill.
What happens when Eureka gets something wrong?
It’s in the log, so you can see what happened. We fix it, and you don’t pay for that result. Each new job starts with your team checking Eureka’s work before anything goes out.
Can I see it working?
Anyone can open a sample practice, no NPI needed: sign a note and watch Eureka turn its plan into orders, a follow-up invite, and a superbill. Owners and managers can also see it with Sina on the job they pick. Dr. Jack Gillean’s move is on his page, with his quotes.

Tell me what you’d hand off first

If your practice does it at a desk or on the phone, we’ll take it. I’ll show you how in 15 minutes.

Sina Hartung, co-founder

Book 15 minutes with SinaTry it with a sample practice